Terms & Conditions
Client Agreement
1. These Terms and Conditions govern any transactions between Customer and Gold Silver International Retirement ("GSI") and supersede any oral or written statement made by GSI or any agent of GSI prior to this transaction. Customer shall not rely on any statement that is inconsistent with these Terms and Conditions.
2. Customer agrees to pay all amounts due to GSI plus taxes if applicable. Interest shall accrue on all past due amounts at the rate of eighteen percent (18%) per annum, or the maximum allowed by law, whichever is greater. Customer agrees to pay all accrued interest in addition to any other amounts owed under this Agreement. Customer shall be responsible for all costs associated with the collection of any past due amounts, including but not limited to reasonable attorneys' fees and all collection costs.
3. All orders are considered final and may not be cancelled by the buyer for any reason once the sale is made. In the event of non-payment of the balance due, GSI reserves the right to cancel orders at its sole discretion and the buyer will be subject to a 5% restocking fee. Bullion related items will also be subject to the difference in market value should the market value of those items ordered decline between the time when the order is placed and when it is cancelled. The value difference will be determined by the change in the underlying gold, silver, platinum or palladium price from the time of the order to the time of the cancellation. Collector coins will be charged the difference in the ask price of the item from the point of sale to the price at the time of cancellation.
4. Balance due must be remitted within 48 hours by bank wire, money order, personal check or cashier's check or your order is subject to cancellation at GSI's sole discretion. In the event that you must cancel an order, call our toll free number 1-800-474-9159 between the hours of 9AM and 4PM PST and speak to an account manager. All cancelled orders are subject to a 5% restocking fees and actual market differential fees. Non-payment of balance due within 48 hours does not constitute an automatic cancellation of your order or obligation to pay.
5. Customer represents and warrants the following to GSI: (a) that Customer possesses the necessary knowledge, experience and financial resources to choose to purchase coins or other metals from GSI, without reliance on any statement or information from GSI; (b) Customer has full legal authority to make this purchase from GSI without notice to, or consent from, any third party; (c) Customer's performance of Customer's obligations under this Agreement do not conflict with any laws, regulations, contracts, or orders to which Customer may be bound. Customer agrees to indemnify and hold GSI harmless from any costs, losses or damages (including attorney's fees) in the event of a breach or alleged breach of any of these representations or warranties.
6. Past performance is not a guarantee of future performance. GSI guarantees that the rare coins and other items it sells are genuine. GSI expressly disclaims any other warranties with respect to coins or other items, express or implied, including the implied warranties of merchantability and fitness for a particular purpose.
7. We offer a 14-day return privilege for full refund (less shipping) on all certified classic U.S. coins dated pre-1933 except for: Specials, Common Date U.S. Gold Coins, and Common Date U.S. Silver Dollars. Note: this return privilege is automatically waived for: a) any coins removed from their original packaging; (b) any order where GSI does not receive payment within 14 days of the invoice date.
Specials, Common Date U.S. Gold Coins, Common Date U.S. Silver Dollars, uncertified (raw) U.S. gold coins, and World gold coins come with a 14-day replacement privilege only. Uncertified modern bullion coins and bars are sold as they come from the mint and carry no return or replacement privileges.
IMPORTANT: Do not accept delivery of any package that has been damaged, physically tampered with, opened and resealed, or violated in any way! Instead, refuse to sign and call us immediately at 1-800-474-9159. Beyond our stated policy for returns, GSI accepts no responsibility for packages or their contents after delivery is accepted.
In no event shall GSI's liability to Customer for any reason whatsoever exceed refund or replacement of the coin in question, and GSI disclaims any indirect, special, incidental, or consequential losses or damages arising in any manner from any transaction between Customer and GSI.
8. Customer acknowledges that the rare coin market is speculative, unregulated and volatile, and that coin prices may rise or fall over time. GSI does not guarantee that any Customer buying for investment purposes will be able to sell for a profit in the future. While GSI may voluntarily make an offer to repurchase items from Customer, GSI is under no legal obligation to make such an offer, and GSI does not guarantee to make a market in the items it sells.
9. Prices in the precious metals commodities market are inherently volatile and unpredictable and may be affected by a variety of factors. GSI makes no, and expressly disclaims any, representations or warranties regarding any present or future prices. In addition, GSI is not required to honor accidental mispricing on our website due to technical or human error.
10. This Agreement contains all of the understandings and agreements between the parties with respect to the subject matter hereof and may be amended only by a writing signed by both parties.
11. This Agreement shall be governed by and construed in accordance with the laws of the State of California, excluding choice of law rules. Customer agrees that any legal action with respect to this transaction is barred unless commenced within one (1) year of the invoice date in a state or federal court located in Los Angeles County, California. Customer (a) consents to the exclusive jurisdiction and venue of these courts; (b) waives any right to trial by jury in any such proceeding; and (c) agrees that the prevailing party in any action shall be entitled to recover its costs, including attorney's fees, from the non-prevailing party.
12. This Agreement shall be binding upon and inure to the benefit of the parties hereto and their respective permitted successors and assigns. GSI may assign its rights and/or obligations hereunder in its sole discretion. Customer may not assign its rights and/or obligations hereunder without the prior written consent of GSI, which consent may be withheld in GSI's sole discretion.
